Privacy Policy
Effective October 20, 2026
This policy explains what information xProdPrimera LLC collects on xprodprimera.com, how we use it, and the choices you have. If you have questions, email hello@xprodprimera.com.
Information you give us
Contact form. When you send the quote form, we receive your name, email, business name (optional), the service you picked, your message, and the page you sent it from. The form is processed by Formspree, which passes it on to us by email.
Website chat. When you use the chat, we receive your messages and a name if you give one. Messages are stored in a database hosted by Cloudflare and sent to a private Telegram group our team uses to reply. We also store your IP address with each chat to limit spam. When a chat starts, we see your approximate location (city, region, and country) based on your IP address. Your browser keeps a chat ID in local storage so the conversation is still there when you come back. Clearing your browser storage removes that ID from your browser.
Email and phone. If you email or call us, we receive whatever you choose to share.
Information collected automatically
This site is hosted on Cloudflare. To deliver and protect the site, Cloudflare processes technical data such as your IP address, browser type, and the pages you request. Cloudflare may set cookies that are strictly needed for security.
We use Cloudflare Web Analytics to count visits and page loads. It does not use cookies or track you across other sites.
We do not use advertising cookies or ad tracking on this site.
How we use your information
We use your information to reply to you, prepare proposals and quotes, provide the services you ask for, and keep the site secure and free of spam.
We do not sell or rent your personal information, and we do not use it for advertising.
Who we share it with
We share information only with the service providers named above, so they can run the form, chat, and hosting for us. We may also share information if the law requires it.
How long we keep it
We keep messages and contact details as long as we need them to respond to you, work with you, and keep normal business records. You can ask us to delete them at any time, unless the law requires us to keep them.
Your choices
You can ask to see, correct, or delete the personal information we hold about you. Email hello@xprodprimera.com and we will reply.
Children
This site is meant for businesses. It is not aimed at children under 13, and we do not knowingly collect their information.
Security
We take reasonable steps to protect your information. No website or online service is perfectly secure, so we cannot promise absolute security.
Changes to this policy
If we change this policy, we will post the new version on this page and update the effective date.
xProdPrimera home · hello@xprodprimera.com · (636) 575-1811